We are a young, dynamic team that specializes in transforming internal processes into efficient ServiceNow solutions and combining them with SAP, among other things. We are both a ServiceNow and SAP partner and our in-depth expertise in both worlds makes us unique in the market. Our head office is in Zurich. We offer our consulting services throughout Europe and distribute our products worldwide via the ServiceNow Store. We also develop customer-specific applications on the ServiceNow platform, taking SAP into account (e.g. Clean Core initiatives).
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Our core competencies are:
- As a ServiceNow Build Partner we offer business solutions based on ServiceNow. We were the first company in Switzerland that published a commercial solution on the ServiceNow store.
- We are supporting you as an SAP Silver Partner to integrate ServiceNow with SAP. Our focus here is the SAP BTP Platform and SAP Cloud ALM.
- We help you to establish processes, roles and governance models for optimizing your Service Management. Our best practice approach allows a fast implementation and frequently helps our customers not to invent the wheel again.
- We develop Scoped Applications based on ServiceNow and also integrate them with you SAP cloud platform
- We offer innovative approaches to support the SAP Clean Core Initiative, combining the SAP BTP platform with the ServiceNow platform. We utilize the best of both worlds and also consider non-SAP applications
- We support the replacement of SAP Solution Manager with a combination of ServiceNow and SAP Cloud ALM. We take an innovative approach to transferring process documentation from Solution Manager
- We use ServiceNow to automate the SAP Activate methodology and thus support your SAP projects, e.g. S/4HANA migrations. We also ensure a smooth transition from SAP projects to the support organization. Here, too, we use a combination of the ServiceNow platform and the SAP BTP platform
- We accompany transformation processes during the introduction or optimization of ServiceNow solutions to map your internal processes.
Our ServiceNow expertise
- Team of ServiceNow Certified Application Developers
- Process consulting and project management for implementing ServiceNow solutions, also in combination with SAP
- Products for SAP Service Management (KeyUser Pro for SAP), based on ServiceNow and optionally on SAP Cloud ALM
- Pro Support – KeyUser Support & Governance
- Pro Requirement – Incident Management <-> SAP Cloud ALM Requirement
- Pro Project – SAP RISE & SAP Activate automation with seamless handover to KeyUser Support
- Integration of ServiceNow with SAP (Incident Management, Requirements Management, SAP Solution Manager, SAP Cloud ALM, SAP BTP)
- ServiceNow Service Portal development and integration with other systems
- Development of ServiceNow scoped applications: process design and implementation, architecture concepts
Why b-rightsource?
- We are the first company from Switzerland that offers solutions on the ServiceNow store.
- We reduce your operational cost significantly
- We are located within Europe and therefore geographically and culturally close to you
- We are a young company that is capable to react flexibly to your requirements.
- We have profound knowledge in ServiceNow as well as in SAP
- Our team consists of highly qualified personnel